{"versionId":"a65bea1b-3a1b-42a3-e34b-08df2fdd4352","articleId":"a1fba921-7bfd-4346-2be6-08df2d66f766","title":"Understanding and managing findings","tags":["Findings","All articles"],"content":"

Findings bring together the issues, risks and informational results identified in your Glasstrail scans. The Findings page helps you review what was found, understand why it matters, and track the work needed to manage each finding.

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You can use findings to prioritise work, assign ownership, add context, and link remediation activity back to the item.

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Quick links

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What you can see on the Findings page

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Go to Findings from the left-hand menu to see all issues, risks and informational findings from your scans.

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From this page you can:

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You can also select findings and apply actions (e.g. assign, tag, date, status) in bulk: 

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Open a finding

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  1. Go to Findings.
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  2. Use the search bar or filters to narrow the list.
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  3. Click on the finding you want to review.
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The finding opens in a detail panel where you can review the risk, supporting data and any follow-up activity.

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Understand the finding details

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Each finding includes summary information at the top of the panel, such as:

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You can also use Copy to copy a value, or Filter to filter the findings list by that value.

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Update and track a finding

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You can use the controls in the finding panel to manage follow-up work.

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  1. Set the status
    Choose the status that best reflects the current state of the finding. Available statuses shown in the interface include Raised, Tolerated, Remediated and Not relevant.
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  2. Assign an owner
    Use the assignee field to show who is responsible for the next action.
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  3. Set a target date
    Select Set target date to record when the finding should be reviewed or resolved.
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  4. Add tags
    Select + Add tag to label the finding for reporting, grouping or workflow purposes.
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Use the finding tabs

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The tabs in the finding panel help you understand the finding and track related work.

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What's the issue? / What's the risk? / What is this?

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This tab explains the impact of the finding and why it matters.

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How can you fix it? 

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For issues and risks, this tab provides remediation guidance. Some findings may also include a link to more information.

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Data

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This tab shows the underlying values and attributes for the finding, such as the finding value, severity, root entity and parent entity.

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Trail

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This tab shows the path or relationship trail that led to the finding.

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Comments

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Use this tab to add updates, ask questions and keep discussion with the finding. You can also use the suggested comment prompts, and type M from any tab to comment.

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Tickets

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Use this tab to link the finding to a Jira, Azure DevOps or other ticket so people can track remediation work from the finding.

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Activity

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This tab shows a history of system activity for the finding, such as when it was found and when it was last seen.

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After you review a finding

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After reviewing a finding, you can return to the findings list and continue to triage other items. Using statuses, assignees, tags and target dates consistently makes it easier to report on progress and focus on the highest-priority work first.

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You can also use the previous and next arrows to work through Findings cards.

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Related content

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","description":"Learn what findings are in Glasstrail, how to review finding details, and how to use status, assignee, tags, target dates, comments, tickets, and activity to manage them.","isMarkdown":false,"publishedOnUtc":"2026-10-29T02:02:23.7093106","modifiedOnUtc":"2026-10-18T22:27:17.0067567"}